1. Introduction
Alegre Solutions GS ("Company," "we," "us," or "our") operates the website located at alegresolutionsgs.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, submit a form, or communicate with us via SMS or other channels.
By using our Site or submitting your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or submit your information.
2. Information We Collect
We collect the following categories of personal information:
- Contact Information: First name, last name, phone number, email address, and company name when submitted through our forms.
- Business Information: Trade type, monthly revenue range, and business challenges as voluntarily provided in our forms.
- Usage Data: IP address, browser type, pages visited, time on site, and referring URL, collected automatically via cookies and analytics tools.
- Communications: Records of SMS messages, emails, and other communications between you and Alegre Solutions GS.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiry and schedule your Free Growth Assessment
- To send you SMS messages, emails, and follow-up communications related to your inquiry
- To provide marketing services and operational support as agreed
- To improve our website, services, and marketing systems
- To comply with applicable laws and regulations
- To protect the rights and safety of our company and users
4. SMS Communications & A2P Compliance
By submitting your phone number through any form on this Site, you expressly consent to receive automated and non-automated SMS text messages from Alegre Solutions GS at the phone number provided. These messages may include appointment confirmations, follow-up communications, marketing messages, and service updates.
- Message Frequency: Message frequency varies based on your inquiry and engagement. You may receive up to 10 messages per month.
- Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
- Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive one final confirmation message.
- Help: Reply HELP to any SMS message for assistance, or contact us at info@alegresolutionsgs.com.
- No Sharing: We do not sell, rent, or share your phone number or SMS consent with third parties for their marketing purposes.
- Our SMS program complies with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines for Application-to-Person (A2P) messaging.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you use our Site and improve our services.
Types of cookies we use:
- Essential Cookies: Required for the Site to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
- Marketing Cookies: Used to track the effectiveness of our advertising campaigns (e.g., Meta Pixel).
You may manage your cookie preferences through our Cookie Consent banner or by adjusting your browser settings. Note that disabling certain cookies may affect Site functionality.
6. Third-Party Services
We use the following third-party services that may collect or process your information:
- GoHighLevel (GHL): Our CRM and marketing automation platform. Your submitted information is stored and processed in GHL. See GoHighLevel's Privacy Policy for details.
- Meta (Facebook/Instagram): We use Meta Pixel for advertising and conversion tracking. See Meta's Data Policy for details.
- Google Analytics: We use Google Analytics to analyze Site traffic. See Google's Privacy Policy for details.
These third parties have their own privacy policies governing the use of your information. We are not responsible for their privacy practices.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent records are retained for a minimum of 4 years in compliance with TCPA requirements.
8. Your Rights (CCPA / Nevada Privacy)
If you are a Nevada resident, you have the right to:
- Request disclosure of the categories and specific pieces of personal information we have collected about you
- Request deletion of your personal information, subject to certain exceptions
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at info@alegresolutionsgs.com. We will respond within 45 days.
9. Children's Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our Site after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: